In today’s competitive business landscape, efficiency and adaptability are key to sustaining growth and success. At Service Professional BPO, we specialize in providing top-notch business process outsourcing (BPO) services that empower businesses to achieve their goals with confidence. Based in Maryland, our expertise spans across various industries, enabling us to deliver customized solutions that cater to the unique needs of each client.
About Service Professional BPO
Service Professional BPO is dedicated to helping businesses streamline their operations and enhance efficiency. Our comprehensive range of services includes customer support, back-office operations, accounting, financial services, and much more. By partnering with us, businesses can focus on their core competencies while we handle the intricacies of their operational processes.
Our Esteemed Clients
Our reputation for excellence is reflected in our successful partnerships with renowned brands such as Popeyes, Sonic Groups, Subway, Moe’s Southwest Grill, and Burger King. These collaborations highlight our ability to deliver exceptional service and results across diverse sectors.
Comprehensive Service Offerings
At Service Professional BPO, we offer an extensive array of services designed to meet the diverse needs of our clients:
1. Customer Support
- 24/7 call center services
- Multilingual support
- Complaint resolution
- Order processing
2. Back Office Support
- Data entry
- Document management
- Administrative support
- Transaction processing
3. Accounting Services
- General bookkeeping
- Accounts payable/receivable
- Payroll processing
- Tax preparation and filing
4. Financial Services
- Bank reconciliation
- Financial statement preparation
- Budgeting and forecasting
- Financial analysis and reporting
5. Sales Reconciliation
- Cash reconciliation
- Credit card reconciliation
- Third-party reconciliation (e.g., Uber Eats)
- Sales reporting to authorities
6. Vendor Management
- Processing of vendor invoices
- Reconciliation of all payments
- Handling vendor payables issues
- Cost analysis reporting
7. Payroll Filings & Reporting
- Maintaining payroll data
- Payroll processing
- Preparing employee tax liabilities
- Printing paychecks and pay stubs
8. Tax Filings & Reporting
- Sales and meal tax filing
- Liquor tax filing
- Filing unemployment reports
- Employee quarterly filing
- Annual wages filing
- Real estate and property tax management
- County tax management
9. Licenses and Taxes
- Business formation
- Business tax accounts registration
- Corporate document archiving
- Process ownership transfer and documentation
- Insurance COI (Certificate of Insurance)
- Business closing
- All types of business licenses and permits (renewal)
- Lease agreement administration
10. Additional Value-added Services
- Internal audit from 3rd party CPA
- Insurance audit
- Sales audit (landlord)
- Sales and use tax audit
- Business tax return audit
- Cash flow reporting
- Budgeting and forecasting
- Help clients select better vendor services
- Setup for all kinds of third-party sale delivery sales
- Dealing with all POS/terminal matters
- Deal with vendor and state for overcharges or penalties
11. Fraud Protection Department
- Quality control on all payments
- Online bank fraud protection service
12. Financial Consultancy & Loan Advisory
- Deal with financial institutions for business and personal loans
- Generate leads and grow business
13. Data Handling Authority
- One-click solution on data archiving
14. Additional Services
- Annual wages report to authorities
- Filing W2/1099 for all employees and mailing
- Employee verification report from state
- Handling employee insurance claims
- Managing employee wage claims
- Child support management
- Garnishment processing
- Tax lien management
- Employee insurance (ACA insurance)
- Wages and separation verification
- Generating payroll reports and labor cost analysis
- Annual registration filing
- Handling federal and state notices
- Occupancy filing and payments
- Annual reconciliation of federal and state taxes
- Filing of business and personal tax returns
- Filing payroll reports to state and federal authorities
15. Software Expertise
- QuickBooks Desktop
- QuickBooks Online
- XERO
- ATX
- TAXWISE
- DRAKE
- TURBO TAX
- TEAMS TAX
Why Choose Service Professional BPO?
Choosing Service Professional BPO means partnering with a team that is dedicated to your success. Here’s why we stand out:
Expertise Across Industries
Our diverse experience with leading brands ensures we understand the unique challenges of different sectors and deliver tailored solutions.
Commitment to Quality
We prioritize excellence in every task, ensuring high-quality outcomes that meet and exceed your expectations.
Cost Efficiency
By outsourcing to us, you gain access to top-tier services at a fraction of the cost, allowing you to focus on your core business activities.
Scalability
Our flexible service models allow us to scale our support to match your business growth, ensuring seamless transitions and sustained efficiency.
Advanced Technology
We leverage the latest technology to enhance our service delivery, ensuring fast, secure, and accurate results.
Client Testimonials
Our clients’ success stories are a testament to our dedication and expertise:
Popeyes: “Service Professional BPO has been instrumental in improving our customer support services. Their dedication and expertise have significantly enhanced our customer satisfaction levels.”
Subway: “Partnering with Service Professional BPO has streamlined our back-office operations, saving us time and resources. Their team is reliable and efficient.”
Real Estate Client: “Their financial reporting services have provided us with crucial insights into our business performance, helping us make informed decisions.”
Contact Us
Are you ready to elevate your business operations? Let’s discuss how Service Professional BPO can support your goals. Reach out to us at:
- Email: Csd@servprobpo.com
- Phone: (240) 599-3605 & (240) 545-8313
- Address: 7237 Hanover Parkway, Suite C, Greenbelt, MD 20770
- Address: 8 Terrapin Lane, Sharon, MA 02067
